Score BoostersTM FAQs

How to Improve My Scores with ZAPS Score Boosters and Other Questions Students Ask 

Doorway to College’s ZAPS Score Boosters™ are targeted tools that help students improve their college entrance exam scores and build a stronger vocabulary. The ZAPS Score Boosters include the following:

Whatever your question about the ZAPS Score Boosters, look here first. If you have additional questions that aren’t answered below, please send us an email at support@doorwaytocollege.com, or call us at 877-927-8378 (toll free in the U.S.). We’re here to help!

Students Ask...

ZAPS Score Boosters FAQ

Q. I just purchased a ZAPS Score Booster. Now what?

Q. I don't have my password. What do I do now?

Q. I've followed the steps above but still can't get in. How do I get help?

Q. I found the access email in my spam folder, but the link doesn't work. Why not?

Q. I mistyped my email when I registered for the app. What should I do to fix it?

Q. I forgot my username to access my ZAPS Score Boosters. Where can I find it?

Online ZAPS College Vocabulary Challenge FAQ

Q. Where can I find the instructions for the ZAPS College Vocabulary Challenge?

Q. Which browsers work best with the online Vocabulary Challenge?

Q. How can I put an icon of the Vocabulary Challenge on my Android phone?

Q. How can I put an icon of the Vocabulary Challenge on my iPhone?

Q. Can I get a version of the Vocabulary Challenge that doesn’t require an Internet connection?

Q. Our family has two high school students. Can they share the ZAPS College Vocabulary Challenge?

Q. How can I earn badges?

Online ZAPS Practice Tests FAQ

Q. What's the best way to use the online practice tests?

Q. Why does the scoring say “Estimated”? How accurate is your scoring?

Q. Weird things are happening when I try to use the test. It just isn't working right — or isn't working at all. What should I do?

Q. I bought the SAT-Practice Test. Will it help my child prepare for the PSAT too?

Q. Is there an essay component to the ZAPS practice tests?

DOORWAY TO COLLEGE ANSWERS...

ZAPS Score Boosters FAQ

Q. I just purchased a ZAPS Score Booster. Now what?

A. As soon as you purchased, our database sent out two emails. The first email, from NoReply@zaps.com, is a receipt to reconcile with the payer’s credit card statement. The second email, from Doorway to College, contains an activation link to access your Score Booster. You'll get both of these emails for each Score Booster you purchase.

Q. I don't have my password. What do I do now?

A. Whether you have forgotten your password, deleted your login email, or simply can't log in for some other reason, try the following actions before calling for help. These steps will solve most login problems.

  1. On the home page — doorwaytocollege.com — click "login." 
  2. Click on the link for "Forgot your password?"
  3. Enter the student's username (usually the student's email address) and click "E-mail new password."
  4. Go to the student's email inbox and look for a message from noreply@zaps.com (check the spam/junk folder if you don't see it in the inbox).
  5. Open the message and click on the link provided. This will take you into the site. The link lasts only for one hour, so please do this right away, or you'll need to repeat steps 1-4.
  6. You are now in the site and can set your password. Please ignore the box that asks you to enter your current password. You don't know it, as the computer set it for you at time of purchase. Enter a new password in the box provided, then confirm the password by entering it in the second box provided.
  7. Scroll to the bottom of the page and click "Save."
  8. This will pop you back up to the top of the page where you can see the blue box(es) representing your purchase(s). You may click on a box to access the ZAPS Score Booster you choose. You'll need to come back to this page to open a new ZAPS Score Booster.
  9. Log out of the site when finished. Log back in using your new password.  If you need to replace your password, please follow these directions again.

Q. I've followed the steps above, but I still can't log in. How do I get help?

A. Call 877-927-8378 during business hours or email us at support@doorwaytocollege.com.

Q. I found the access email in my spam folder, but the link doesn't work. Why not?

A. For your protection, the link expires after one hour; you may have tried to open the email after that. You can get another link by following the steps above. Or, contact us at support@doorwaytocollege.com. You may also reach us at 877-927-8378. 

Q. I mistyped my email when I registered. What should I do to fix it?

A. No worries. If you know the mistake you made, send both the incorrect email address you used and the correct email address to support@doorwaytocollge.com or call us at 877-927-8378. Please tell us your correct email address and any of the following to help us find your order:

  • the email address you think you might have typed
  • your name
  • your order number
  • the date of your purchase

We'll make the correction as soon as we locate your order.

Q. I forgot my username to access my ZAPS Score Booster(s). Where can I find it?

A. Unless you changed it, the username for your Score Booster(s) is the email address of the person for whom the Score Boosters were purchased (usually the student). It is not necessarily the same email address of the purchaser.

If trying this doesn't help, call us at 877-927-8378 and we'll ask you some questions to help us find it.

Online ZAPS College Vocabulary Challenge FAQ

Q. Where can I find the instuctions for the ZAPS College Vocabulary Challenge?

A. When you are using the Vocabulary Challenge, simply click on the ZAPS logo in the upper-left corner at the top of the Challenge (in the dark blue bar). This will open a page that includes full instructions.

Q. Which browsers work best with the online ZAPS College Vocabulary Challenge?

A. The following browsers work best with the Vocabulary Challenge:

  • Explorer 9  
  • Firefox  
  • Chrome
  • Safari
  • Android 2.3+
  • iOS4+

Q. How can I put an icon of the Vocabulary Challenge on my Android phone?

A. Follow the instructions below:

  1. Select the Web icon from Applications.
  2. Select the ribbon with a star on it.
  3. Select star or “Add Bookmark.”
  4. Enter “ZAPS Vocab Challenge” in the title box.
  5. Enter https://apps.zaps.com/ in the URL box.
  6. Go back to the Home Screen.
  7. Long press the open space on your home screen where you would like the icon to be placed.
  8. Select “Shortcuts.”
  9. Select “Bookmark.”
  10. Select “ZAPS Vocab Challenge” bookmark.
  11. A ribbon with the star icon and ZAPS Vocab Challenge title will now be placed on your Home Screen.

Q. How can I put an icon of the Vocabulary Challenge on my iPhone?

A. Follow the instructions below:

  1. Open the Vocabulary Challenge by accessing https://apps.zaps.com in Safari.
  2. At the bottom of the screen, tap the icon of the arrow shooting out of the rectangle. (This is the icon that allows you to forward a page to your mail, text, Twitter, Facebook, etc. )
  3. Tap the icon that says “Add to Home Screen.”
  4. Enter “ZAPS Vocab Challenge” in title box.
  5. Tap “Add” at the top of the screen.
  6. The app icon will now be placed on your Home Screen.

Q. Can I use the online version of the College Vocabulary Challenge on my smart phone? Tablet? Computer? Kindle? Nook?. . .

A. The app you purchased on the ZAPS.com website is web-based. You can use the app on any device that allows you to connect to your email. Just activate the link in your email, and open the URL there. You must have an Internet connection to use the web-based version of the Vocabulary Challenge.

Q. Can I get a version of the Vocabulary Challenge that doesn’t require an Internet connection?

A. No. The Vocabulary Challenge is available only as an Internet-based application.

Q. Our family has two high school students. Can they share the ZAPS College Vocabulary Challenge?

A. While there's nothing preventing your students from working in the same Vocabulary Challenge, we don't advise it. This Vocabulary Challenge is customized for each specific user, providing review on the words that are troublesome for that person, which may not be the same words that are a problem for another user. If two or more students share the same Vocabulary Challenge, they won't each see the same words.

Q. How can I earn badges?

A. You'll earn badges on the Vocabulary Challenge by providing correct responses to the questions. Look at the table below to see the badge names and the number of correct responses required for each. Note that we've used some pretty challenging vocabulary words as the names of the badges. Not sure what the badge names mean? Some words are pretty esoteric (another word to look up — enter "define esoteric" in your browser for a quick definition), but that's part of the fun. If you have suggestions for new badge names, let us know at support@doorwaytocollege.com.

BADGE CORRECT RESPONSES
Auspicious 10
Ascendant 25
Adept 45
Coruscant 70
Logomaniac 100
Logogue 130
Sesquipedalian 160
Grandiloquent 200
Magniloquent 250
Prestigious 310 
Erudite 380
Luminous  460
Scintillating 550
Logophile 640
Penultimate 740
Zenith 840

Online ZAPS Practice Tests FAQ

Q. What's the best way to use the online practice tests?

A. For the most accurate estimate, first take the test timed to get your estimated subtest score for the ACT or the SAT, depending on which test you are using. Then go back and take the test untimed. Even if you initially answered the item correctly, study each answer choice to learn how editors offer predictable errors to students who don’t fully understand the subject matter. This is one of the most valuable means to study for the ACT, PSAT, or SAT.

Q. Why does the scoring say “Estimated”? How accurate is the scoring?

A. The ZAPS test editors carefully studied the ACT and SAT tests and have closely approximated their directions, difficulty, item types, and content. However, these are not the official tests, and we can only give you an estimated score. There are factors that are different on this test, including that it is online, does not have the same testing conditions, and does not likely produce the same test anxiety as the actual testing situation. In addition, students may have previously viewed the answers to these questions by taking the test untimed.

Q. Weird things are happening when I try to use the test. It just isn't working right — or isn't working at all. What should I do?

A. Most likely, this is a browser issue. We suggest you try using a different browser to access the test. If you're using Internet Explorer 7, try Internet Explorer 8 or Firefox, for example. If you're having trouble in Chrome, try Safari or Firefox. If you are having a browser problem, please let us know which browser was having the problem by calling Doorway to College Customer Support at 1-877-927-8378. Or, email us at support@doorwaytocollege.com. If you have any other issue, it's also very helpful if you can email us a screen shot. If you need help taking a screen shot, please call us.

Q. I bought the ZAPS SAT-Practice Test. Will it help my child prepare for the PSAT too?

A. The ZAPS SAT-Practice Test is excellent practice for both the PSAT and the SAT. The PSAT and SAT are nearly identical tests in form, content, difficulty, style, and question types. The primary difference is that the PSAT is shorter, with fewer sections. That means there are also fewer questions overall. The PSAT also does not include an essay. Scoring for the SAT and PSAT is similar; when you see your SAT score, drop a zero at the end and you'll have an estimated PSAT score. The reverse is also true.

Q. Is there an essay component to the online ZAPS practice tests?

A. No, there is not an essay component to either the ZAPS ACT-Practice Test or the ZAPS SAT-Practice Test because the essays can't be scored by computer. Instead, we recommend that students practice writing essays using the essay prompts in their ZAPPING the ACT or Inside the SAT study guide. The study guides also include a scoring rubric to help your child evaluate the effectiveness of the practice essays.

 

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