You've made a purchase and now you need to to access the Doorway to College Foundation website. Here's what you need to know.
A. That depends on what you ordered.
If you only ordered a live seminar or other in-person class, you technically don't need to log in, but you might want to. By logging in, you can—
- find details about your order(s).
- see your purchase history.
- print your receipt.
- get the seminar room number once it's posted.
- get information about rescheduling if the seminar is postponed.
If you ordered a live webinar, we will send you login information three days prior to the webinar. If you registered within three days prior to the webinar, we will send you information as soon as we have your registration. If, for any reason, you do not receive the access url and password, please write to firstname.lastname@example.org or call our toll-free number (1-877-927-8378) during business hours.
If you ordered an online item, you can only access your item by logging in. Online items include the following:
- Online Practice Tests
- Vocabulary App
- Subtest-Intensive Instructional Videos
- Recorded webinars
You will need a password to login. (See "How and Where Can I Log In?" above.)
A. You should be able to see your online purchases when you first login. However, if you are already logged in but don't see your purchases, click on the yellow "Hello [Your Name]" message at top right of the page. That will take you to the page with the blue buttons to click for access to each of your purchases.
A. If you still do not see your blue buttons after clicking on your name, your purchases may have expired. Contact customer support at email@example.com or at 877.927.8378 for assistance.
A. Follow the instructions for how and where to log in (see above).
A.Yes, it is safe. Store.zaps.com is our admin site, where customers can make purchases and see their orders. Doorwaytocollege.com is our informational website. The two are linked.
A. Absolutely. Contact us at firstname.lastname@example.org. Or, call 877-927-8378 during business hours, from 7 a.m. to 5:00 p.m. Central time Monday through Friday. If calling after hours or while we're on other calls, please leave a detailed message, and we'll get back to you no later than the next business day.
If you have further questions, please contact us at email@example.com. Or, call 877-927-8378 during business hours, from 7 a.m. to 4:30 p.m. Central time, Monday through Friday.